Ordering FAQ
Answers to common questions about ordering wholesale eyewear from Optic Souq.
Who can order from Optic Souq?
Optic Souq supplies optical stores, eyewear retailers, dealers, resellers, and other business buyers across India.
Are prices visible before I sign in?
Yes. Product prices are visible on the storefront without a login, and displayed prices include GST.
Is there a minimum order?
Buying options vary by product. Check the product page for colour-wise variants, assorted packs, sample kits, and any model-specific minimum quantity.
Do you offer free shipping?
Free shipping is available on qualifying orders above ₹5,000. Shipping availability and delivery details are confirmed during ordering.
Can I order samples before buying in bulk?
Yes. Visit the Sample Kits collection to compare selected models, colours, fit, and finish before placing a larger order.
How do I choose colours?
When colour variants are available, select them directly on the product page. Some listings also offer assorted packs for easier wholesale buying.
Is cash on delivery available?
Cash on delivery is available for eligible orders across India. Final availability is shown or confirmed during checkout and order support.
How do I place a bulk or mixed-lot order?
Use the cart for standard orders. For mixed lots, repeat buying, white labelling, or dealer assistance, use the Contact page to speak with the Optic Souq team.
Do you offer white labelling?
White-labelling support, including selected temple printing and barcode-labelling options, is available for qualifying orders and selected models. Contact the team for availability and minimum quantities.
Where can I read the shipping and return terms?
Review the current Shipping Policy and Refund & Return Policy before ordering.
